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If you need to make a refund, first contact your buyer so that you can agree on how you will return the money.
Usually, you'll be able to return the money the same way the buyer paid you. For example, if the buyer paid with PayPal within the last 60 days, you'll see a Refund Payment link near the bottom of the Payment Transaction Details page in your PayPal account.
For more information about how to issue a refund, contact the buyer, and request a Final Value Fee credit from eBay, see Refunding Your Buyer.
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