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Once you leave feedback, you have 30 days to change or remove it.
Feedback can become a permanent part of a seller's record, so as a courtesy, we suggest that you contact a seller to resolve any issues before leaving feedback that’s neutral or negative.
Make sure your comments are fair, factual, and relate to the order that prompted the feedback request. Keep in mind that we don’t allow abusive or profane language. See our profanity policy for details.
Change your feedback
If a buyer left neutral or negative feedback and you expected better, you have 30 days to request a revision.
We encourage you to contact the buyer to find an acceptable resolution. Keep in mind that we don’t allow coercion or bullying to get a better rating. See our feedback extortion policy for details.
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